User Privacy And Policy

Our website address is:

https://shopizona.com.

Your Profile & Security

Shoppers have to register and login for placing Orders on the Site. As part of the registration process on the Site, you may be required to share information important for us to service you efficiently.

The Company may collect/use the following personally identifiable information about you:

1. Name including first and last name,

2. mobile phone number and

3. postal code, address and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

4. Personal demographic profile like your age, gender, occupation, location, education, address etc.,

The personal information / data provided by you during the course of usage of the Site will be treated as strictly confidential and in accordance with applicable laws and regulations. However, the Site may contain links to other web sites that we do not manage directly such as Google Analytics used to understand and optimize user behavior. The company shall not be responsible for the privacy policies of such external web sites.

You shall be responsible for maintaining the confidentiality of your login ID and Password and preventing unauthorized access into your profile. You shall be responsible for all activities/transactions that occur under your Login ID.

You agree to:

  • immediately notify us of any unauthorized use / breach of your password or account or where you have reason to believe that your account may be used in an unauthorized manner on the following email address : support@shopizona.com.; and
  • ensure that you exit from your account at the end of each session.
User Data

Shopizona is a mobile application that provides a convenient way for users to purchase foods and groceries online. As part of the app’s functionality, we collect the user’s location data, specifically precise location, to enhance the user experience and ensure timely delivery of purchased items.

The collected location data is used to determine the nearest grocery store, and to display products and deals that are available in the user’s area. Additionally, location data helps us track the user’s order during delivery and provide real-time updates on the order status.

At Shopizona, we take data privacy and security very seriously. All collected data, including location data, is stored securely and is never shared with any third party. We use encryption and other industry-standard security measures to ensure the safety of the user’s data.

In summary, Shopizona uses location data to improve app functionality, user identity, and tracking for delivery purposes, while maintaining the highest level of data privacy and security.

 

User location data:

 

We may collect your location data when you use our app. This data is collected to provide you with location-based services and personalized content. We do not share this information with any third party

 

Your Representations and Use of Platform
  • You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, we shall have the right to indefinitely suspend or terminate or block access to the Site by you.
  • You represent that you are at least the age of majority in your state or province of residence.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.
  • Any order suspected / not meant for personal consumption, (Seller) reserves the right to decline the order & refund the money. We reserve the right to block such accounts from where the suspected orders are placed.

Cookies

 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Payment

 

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

 

Updates

 

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of  this Privacy  policy by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of  privacy constitutes acceptance of those changes.

 

Data Delete Request

 

We understand the importance of protecting your personal information and privacy. Therefore, we have implemented a user data delete policy that allows you to request the deletion of your data at any time. In addition, we have provided an option to delete your account within our app.

If you wish to have your personal data removed from our system, please contact our customer support team with your request. We will verify your identity to ensure the security of your information and process your request as quickly as possible.

Please note that some data may need to be retained for legal or administrative purposes, but we will only keep the minimum amount necessary to fulfill these obligations.

Thank you for choosing our app and for trusting us with your personal information. We are committed to providing you with the highest level of data privacy and security.

Note: This Privacy and Policy Term Applicable on our Shopizona Website and Shopizona Apps